faq
How do i get touch with Studio Rang Team?
Team Studio Rang is always here for you. You can reach us on Call or WhatsApp: +91 9797456789 (10:00 am – 8:00 pm IST, Monday to Saturday) or write to us at studiorangbyswatiofficial.com. We’ll make sure you feel looked after every step of the way.
How can I place a custom order?
We’d love to create something just for you. Simply share your tailored measurements and any customization details with us on WhatsApp, and we’ll take care of the rest.
How do I choose the right size?
Just peek at our sizing guide to find your best fit. And if you need a little tweak, we’ll happily adjust it for you (small charge applies) to make sure it feels truly made for you.
When will my order be delivered?
Your order will reach you with care! For domestic orders, delivery usually takes 10–15 days, and international orders take 15+ days from the date of purchase. All the shipping details will be shared with you via email once your order is confirmed, ensuring a smooth and informed experience.
How can i track my order?
We’ll send you an email with your tracking details as soon as it’s shipped. Just visit our courier partner’s website, and you can see your order’s journey anytime.
How do I care for my product?
Each product is made with extra love. Please follow the care instructions listed under the product details to preserve its beauty and craftsmanship.
Can I cancel my order?
At Studio Rang, each creation is thoughtfully crafted to be special, with the finest quality and attention to detail for you.
As a part of our policy we are unable to cancel, exchange, or refund once the order is placed, so you receive it in its true, intended form.
What do I do if my order is received in damaged condition?
In the unlikely event that something you ordered from us arrives damaged or defective please reach out to us right away and we’ll arrange a replacement within 10–15 days. As each piece is made to order, we are unable to accept exchanges or returns without prior notice.
Can my order be gift-packed?
All products arrive in a signature Studio Rang black gift box, ready to delight so your gift feels as special and cherished as the person receiving it.